Warranty and Returns

Warranty Conditions

The names of the ordered products are not included in the invoice or credit card statement.

The description of the purchases you have made appears on your website on your credit card statement.

The products are sent in closed packaging so that they cannot be seen from the outside.

Your credit card is processed with 256 bit encryption method and your card numbers are never stored in this system.

User information collected through this site (e-mail, name, surname, date of birth, billing address, delivery address, etc.) will not be shared with third parties in any way.

Your e-mail address will not be distributed to other organizations in any way and will not be used for e-mail marketing purposes. The membership information and personal information you enter will not be disclosed to other members or third parties.

Device Order Return Conditions

1. RETURN must be made on the same day the product is received.

2, Deficiencies are detected when the package is opened. On the contrary, returns are not accepted in cases of damage, breakage, destruction, tearing, etc.

3. Except for the coil color of the device, earphone, charger difference, bag difference, the product cannot be considered as defective or faulty goods due to these reasons, our company does not accept responsibility for these reasons.

4. You must specify the product catalogue and code when ordering.

5. You can send an e-mail regarding your return transactions to info@azizdedektor.com .

6. In the return process, you can request a refund by submitting a petition containing all copies of the product invoice you received along with the product, your order number, order name and surname, and the reason for cancellation/return.

7. Products returned without notification will not be accepted, we must be notified first. In case of faulty products or incorrect products, you can send them back with PTT cargo without paying any shipping fee.

8. In case of product returns, you must send the product by covering the shipping costs. Unpaid shipments are not accepted by our company. No refund will be made without returning the product.

The time it takes for refunds made to credit cards to be reflected in credit card accounts is at the discretion of the relevant bank. For products purchased with a credit card, the seller cannot make a cash refund to the buyer in accordance with the agreement made with the bank.

Return conditions for products purchased via Cash on Delivery System:

1. Although the general return conditions apply, the following conditions are additionally presented for your information.

2. If products purchased with cash on delivery are returned, the refund period is 7-14 days.

3. Cash on Delivery Service fee of 60 TL and shipping fee are not refundable.

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